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Technical Support and Additional Requests

Technical Support

Forum Support is free for all. Paid support includes instant support on phone and remote. Includes Implementation support on phone and remote. CTNS can help you in any kind of your IT requirements. C-Desk will always remain a FREE Solution. Hence,  we request you to support the project by using Paid Support services Or atleast by buying an Administration Manual.  IT Service Companies looking at tool to manage their Customer Complaints should use CVENTURE CRM. Large Organization with multiple departments and locations should use C-Desk.

Implementation and Annual Support

Instance Support

 USD $59 (Includes 18% GST)
PayNow

Administration Manual

 USD $118 (Includes 18% GST)
Or Earn
 PayNow

Assisted Installation Support

USD $118 (Includes 18% GST)
Or Earn
 Pay Now

Premium Membership
Includes Admin Manual, Installation Support, 2 Instance Support, Upgrade to all New Version.

 USD $236 (Includes 18% GST)
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Hosted C-Desk

USD $1180 (Includes 18% GST)
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 Managed Annual Support
Includes Assisted Installation Support. 

USD $590 (Includes 18% GST)
Or Earn
 Pay Now

Cloud and SAAS Options
Contact

Payment Details: NEFT/RTGS/wire transfer
Bank Details
Name Chamunda Tech-Net Services Pvt.Ltd
Bank HDFC Bank Ltd
A/c No. 00152560003887
Branch Mulund West, Mumbai-400080
RTGS/NEFT IFSC Code HDFC0000015
MICR Code 400240007
Swift Code HDFCINBB
You can deposit Cheque your nearest HDFC branch. Or you can transfer online. Please send a mail to payments@ctns.info with your license key, company name and remittance details. Your support account will be activated in next 24 hours.

Becoming a C-Desk Priviledged Customer
Levels
Becoming a C-Desk priviledged customer
Benefits from C-Desk Team
1
Once you register.
Installation Support.
2
Once you download C-Desk.
Installation Support.
3
Once you go through successful installation.
Deployment Guide and tips for successful implementation.

Additional Feature Request/Customization

Check In and Check Out loaner assets with ease. Rivaling the Dewey Decimal System, Web Help Desk’s Reservation Center allows end users to request a specific time and date range for asset check out. Maybe a teacher needs a rolling AV unit or an employee needs a laptop for a business trip. Easily prevent lost or stolen inventory with our overdue alert feature.

C-Desk is highly customizable on customers demand . So if you need any features for your C-Desk you can request for the feature. If it falls in our current road map we shall deliver the same within a definite timeframe . Else we shall analyze the requirement and send you the proposal accordingly.

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